FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is not only based on the scope of work, but also the quality of employees we hire; our quality of service starts with attracting and retaining the highest skilled and service oriented employees, this is done through offering top pay and investing in our employees' continuing education, benefits, etc..
- What is your typical process for working with a new customer?
1. CONSULTATION AND/OR DESIGN 2. DRAWINGS AND/OR PROPOSAL 3. SECURE DEPOSIT, THEN ORDER EQUIPMENT 4. PRE-WIRE 5. EQUIPMENT INSTALLATION 6. PROGRAMMING AND TESTING 7. TRAINING AND DOCUMENTATION 8. LONG TERM SERVICE ORIENTATION
- What education and/or training do you have that relates to your work?
Our technicians are trained and/or certified by the Audiovisual and Integrated Experience Association (AVIXA), the number one trade association in the world.