FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is competitive and transparent. We provide free estimates, so you know exactly what to expect before we begin. We also offer discounts for seniors, veterans, and recurring customers. Additional fees may apply for specialized services like deep cleaning or hazardous material removal, but we’ll always discuss these with you upfront.
- What is your typical process for working with a new customer?
Initial Contact: Call us or visit our website to schedule a free consultation. Assessment: Our team visits the site to evaluate your needs and provide a customized estimate. Planning: We agree on a timeline and outline the scope of the work. Execution: Our team handles the entire process, from removal to cleanup, ensuring your satisfaction every step of the way.
- What education and/or training do you have that relates to your work?
Our team is trained in professional junk removal, hoarding cleanup, and demolition services. We prioritize safety and follow all federal, state, and local regulations. We also undergo specialized training in hoarding situations to handle them with care and compassion.