Floor Hop

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Introduction

Professional Installations Family Owned Business with over 15+ years of experience and an Extensive Selection of Carpet & Flooring. We carry Hardwood, Laminate, Vinyl, Ceramic, Marble and Carpet. Call us for your FREE in-home estimate! We have experience with commercial installations too! We INSTALL from ANY Store. Say Good-bye to Sub-Contractors. We are excited and eager at Floor Hop to get to know you and help you with all of your carpet and flooring needs! Visit our Showroom in Farmingdale! Call or Text us, We will come to you 💚

Overview

Hired 4 times

Background checked

50 employees

16 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, and Zelle.

Social media

Facebook, Instagram

Featured Projects

18 photos

Preparing for the Holidays
Floor Installation or Replacement

Reviews

Customers rated this pro highly for work quality, responsiveness, and value.

4.3

3 reviews

5

67%

4

0%

3

33%

2

0%

1

0%

Patrick L.

Aug 24, 2024

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Hired on Thumbtack

I had to carpet a set of 12 pine stairs leading to my basement. I contacted Floor Pro and they sent a rep with numerous color choices based on what I communicated to them. Three days later, they carpeted my stairs in under 2 hours. The carpet is high quality. There is excellent padding under the carpet and I am extremely satisfied with the results. The price was quite reasonable. I highly recommend them for any services they offer.

Details: Less than 500 sq ft • 1 room • Stairs • Hardwood or similar • As recommended by professional • I plan to purchase the carpet myself • Residential

Carpet Installation

Luna P.

Oct 31, 2023

Extremely reliable, quick with contacting me and had install done within the week. Very helpful and patient making sure I understood the installation process.

Floor Hop's reply

Thank you Luna for giving us a 5-star rating! We're happy to know that you've had a great experience with us and look forward to your next visit.

Lauren D.

Dec 10, 2023

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Hired on Thumbtack

The salesman gave me misinformation when booking the job and was impossible to get back in touch with to resolve. He said the installers would cut AND HANG the new door after putting in new bathroom tile flooring. (I HAVE IT IN WRITING) The installer came late, broke my vanity/sink and cut my brand new door crooked so now I can't use and I still have nothing for privacy on the bathroom. When I called the office, the woman threatened to pull her men as soon as they demo'd the bathroom and then bullied me about posting a review. She said they don't know how to hang doors and she can either have them leave now or not do the doors. I couldn't have them leave my house with the toilet in the hallway so they finished and left but be forewarned that they don't stand behind what they say during the sale!

Details: Bathroom • Floor • 25 - 50 sq ft • Ceramic • Yes, I already have the tiles

Floor Hop's reply

Hi Lauren, We are a Carpet, Flooring, and Installations Company only. Unfortunately, we do not do wall construction, create and install hinges, and cut and install new doors. We do not promote or offer these types of services. As a favor and act of courtesy, our installers still cut the doors for you. A gentle reminder that the project had already been half way done and demolished when you contacted us, because it was started by another company/installer and left incomplete. It is unfortunate you had a bad experience with us, as we did the best that we could to help you and complete the project and service that another installer had demolished and left in bad condition. We can only provide service, assure quality, and guarantee for our Carpet, Flooring, and its Installations. Thank you!

Tile Installation and Replacement

Credentials

Background Check

Ruth Segarra

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We can BEAT ANYONE'S PRICES! Do not worry about Sub-Contractors. We have our own Professional Installers! HOLIDAY SALE Until the end of 2024!
What education and/or training do you have that relates to your work?
We have over 15 years of Experience Installing Carpet & Flooring. Licensed, Bonded, and Insured in Nassau, Suffolk, NYC, and Rockland.