Woken Systems Inc

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Computer issue

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Desktop or laptop

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Introduction

At Woken Systems, we believe small businesses deserve enterprise-level IT support without the big price tag. What sets us apart is our personal, proactive approach — we don’t just wait for things to break. We monitor your systems, prevent problems, and respond fast when issues do come up. We specialize in working with medical offices, retail stores, and growing businesses that can’t afford downtime. Our services include everything from remote helpdesk and camera security monitoring to HIPAA-compliant systems, cloud backups, and networking.

Overview

Serves Far Rockaway, NY

Background checked

8 employees

3 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, PayPal, and Zelle.

Specialties

Computer type

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Computer issue

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Reviews

Customers rated this pro highly for professionalism, punctuality, and responsiveness.

5.0

1 review

5

100%

4

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3

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2

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1

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Richard T.

2 days ago

Woken Systems handles all our camera monitoring and security system support. Their remote service is fast and efficient, and they’ve caught potential issues before they became problems. The peace of mind is worth every penny.

Credentials

Background Check

Cirtus Cuffie

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We start with a free consultation to understand your needs and current setup. From there, we perform a basic IT audit and create a personalized plan. Whether you need one-time support, ongoing maintenance, or a full setup, we make the process simple and transparent. You’ll always know what’s being done and why.
What is your typical process for working with a new customer?
I hold a Bachelor of Science in Computer Science and have over 13 years of hands-on IT experience. My background includes work in corporate IT, infrastructure management, HIPAA-compliant medical support, and cybersecurity best practices. I also stay up to date with ongoing certifications and trainings.
What education and/or training do you have that relates to your work?
I’ve always been passionate about solving tech problems and helping others understand their systems. I started working in IT support after college and quickly moved into management roles. Eventually, I launched Woken Systems Inc. to bring affordable, reliable tech support to small businesses who need it most.