FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I have 3 levels of service and sell all of my sessions in 2-hour blocks of time. All-Inclusive Service Includes ($250 per session): In-Home Consult Customized plan Hands-On Home Organization by a professional organizer(s) Shopping for necessary organizing supplies Removing unwanted items for donation, trash, or consignment Communication by phone or email for 2 weeks after the session Middle-of-the-road Service Includes ($150 per session) In-Home Consult Customized plan Hands-On Home Organization by a professional organizer(s) Communication by phone or email for 2 weeks after the session Do-It-Yourself Plan ($75 per room, $400 whole house) In-Home Consult Customized Plan Measurements Recommended Products Phone and Email Communication for 2 weeks after purchase 3-month Check-In Discounts: 30 minutes free hands on organizing to all new customers who purchase at least one session. 30 minutes free hands on organizing to all existing customers whose referrals result in a session booking. 10% additional discount to all military and veteran families on all packages.
- What is your typical process for working with a new customer?
Free phone consult (15-30 minutes) - we go over the services I offer and my pricing structure. Free in-home consultation (30-60 minutes) - I tour the home/area needing organization and give you my recommendations for time and supplies needed. I take before-pictures and if you are ready to hire me I will take measurements of the areas so that I can offer specific product recommendations. Prior to starting any work or taking measurements I require payment in full and a signed contract describing the scope of the project. Once payment is received, we book all of the sessions (no fee for rescheduling) and I start preparing a customized solution for your needs. I require payment in full because I start work immediately after our in-home consult and it keeps us all accountable to reach my client's organizational goals.
- What education and/or training do you have that relates to your work?
Air Force veteran - Communications career field but ended up being an office and project manager for 4 years. Specific training in paper and electronic records management. 3 years working for an entrepreneur in her home office. Filed, sorted, de-cluttered, and managed all aspects of her office. 11 years organizing families with children, kitchen pantries, and closets. Mother of 3 - provides it's own full-time training!