FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Yes, My wedding season rates for Saturdays: $150 per hour plus $150 for travel, setting up, and tearing down. An additional charge may be incurred for difficult setups or long drive times but you will know that before we sign the agreement. I don't believe in surprises. A small deposit is usually required to reserve the date. Off night rates, off season rates, and non-profit rates are available.
- What is your typical process for working with a new customer?
I reply to your inquiry and make a phone call. If your event is being held within a month we usually do a phone, skype, or facetime interview and correspondence is done through e-mail. I send a most requested song list to aid the customer in choosing some songs. I also send my questionaire that tells me the names of people to be introduced and the order of events. Contract copies and deposits may be waived if time is short. An in person appointment is arranged if the customers live in town and they prefer that to skype, facetime, or phone. I arrive at the event site an hour or so prior to the event to setup. It usually takes 15 to 30 minutes to setup depending on site conditions.
- What education and/or training do you have that relates to your work?
Nothing formal, I started playing in bands in 1968 and learned to read the crowd and play the right songs over the years. I keep up to date with technology because it makes the job easier. I study the charts.