FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is competitive and transparent. We offer a flat rate for standard cleaning services and provide clear quotes for additional services upon request. We also offer a discount for recurring appointments and waive certain fees for long-term contracts.
- What is your typical process for working with a new customer?
Our process begins with a free consultation to discuss the client's needs and assess the space. We then provide a detailed quote and, once agreed upon, schedule the first cleaning session. A standard cleaning checklist is used, which can be customized to fit the customer's preferences.
- What education and/or training do you have that relates to your work?
Our team is comprised of experienced professionals who have undergone extensive training in various cleaning methods and safety protocols. We stay updated on the latest cleaning technologies and use eco-friendly products to ensure a high-quality service that is also environmentally responsible.