FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is designed with transparency in mind—no hidden fees, no surprises. We provide free, detailed estimates to ensure customers fully understand the costs of their project. Additionally, we offer competitive rates for all our services, including a 10% discount on complete home renovations, roofing, and siding replacements. Our goal is to make premium-quality work accessible without compromising affordability.
- What is your typical process for working with a new customer?
Our streamlined process ensures a seamless experience for our customers: 1️⃣ Initial Contact: The customer reaches out to us via call, email, or our website for inquiries. 2️⃣ Free Assessment: We schedule an on-site visit to evaluate the project and discuss their needs. 3️⃣ Detailed Quote: We provide a comprehensive quote tailored to the customer’s requirements. 4️⃣ Agreement: Once the quote is approved, we finalize a contract outlining all details. 5️⃣ Planning: We create a timeline, order materials, and prepare for the project. 6️⃣ Execution: Our skilled team begins work, ensuring precision and efficiency. 7️⃣ Quality Check: We conduct thorough inspections to guarantee top-notch results. 8️⃣ Completion: After cleaning the worksite, we leave our customers with a flawless finish. 9️⃣ Follow-Up: Post-project, we reach out to ensure customer satisfaction.
- What education and/or training do you have that relates to your work?
Our team boasts a combination of formal training and extensive hands-on experience in home improvement, roofing, and restoration. With certifications in the latest industry techniques and years of practical knowledge, we are equipped to handle projects of any scale. We continually stay updated with modern materials, tools, and innovations to deliver results that exceed expectations.