FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Transparency: My pricing is always clear and upfront, with no hidden fees. You’ll receive a full estimate in advance, so you know exactly what you’re paying for. 2. Honesty and Flexibility: I work to find the best solution within your budget. If there are cost-saving options, I’ll let you know. 3. Discounts for Returning Clients: If you’ve hired me before, I offer special discounts on future services. Large projects or ongoing work can also qualify for reduced rates. 4. Minimal Call-Out Fees: For small tasks, I have a minimum call-out fee to cover travel and assessment costs. 5. Flexible Payment Options: I accept various forms of payment, including cash and electronic methods, to make things convenient for you.
- What is your typical process for working with a new customer?
1. Initial Consultation: I start with a brief conversation to understand your needs and gather details about the job. This helps me determine the best approach and prepare an accurate estimate. 2. Assessment and Quote: For more complex projects, I may do an on-site assessment. Based on the information, I’ll provide a detailed quote, outlining the cost and timeline. 3. Approval and Scheduling: Once you approve the quote, we’ll agree on a convenient start date and timeframe. I aim to be flexible with scheduling to work around your availability. 4. Work Execution: I handle the job with attention to detail and professionalism. You’ll receive updates on progress if it’s a larger project, and I welcome any questions you have along the way. 5. Final Walkthrough and Payment: After completing the work, I do a final walkthrough with you to ensure everything meets your expectations. Payment is only due after you’re satisfied with the results.
- What education and/or training do you have that relates to your work?
I am a self-taught professional with extensive practical experience as a handyman. Over the years of practical work and dedication, I have developed a solid set of skills to perform various tasks — from minor repairs to large projects. I strive to constantly learn and improve my skills in order to provide a safe, reliable and high-quality service for every customer.