FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
System diagnosis starts at $85. This fee is 100% credited back to the customer if repair work is rendered.
- What is your typical process for working with a new customer?
These are my first 3 questions with any new customer. - How old is the equipment? - When was the last time the system was serviced? - What is the maintenance frequency?
- What education and/or training do you have that relates to your work?
I am a certified electrician with over 20 years of field experience. I've worked on HVAC systems big and small. From servicing state & county hospitals, Gracie Mansion, 5 star hotels and restaurants to full apartment complexes. I'm the guy HQ sends when no one else can solve the problem. Certified with EPA Section 608 Universal Certification. Refrigerant Recycling, Recovery and Reclamation.