FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are compatible with a personalized and special service. And overall, customers feel completely satisfied with the value for money. We charge a visitation fee if the cat is aggressive and does not allow the service to be completed. And we charge a matting fee if the pet is too matting
- What is your typical process for working with a new customer?
We seek to understand the customer's real needs, advising them on the type of service that will solve their problem.
- What advice would you give a customer looking to hire a provider in your area of work?
I advise you to always look for well-evaluated professionals. Reviews help a lot to understand whether the groomer's profile matches the client's pet. Characteristics such as patience are very important when it comes to dealing with pets.