Mac House Calls NYC
Mac House Calls NYC

Mac House Calls NYC

Top Pro

$110
Estimated price


48 recent inquiries • Online now


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Introduction
Thanks for clicking on Mac House Calls NYC! If hardware repair is required, and you're not in New York City, I'm probably not the right fit. I offer a boutique, individualized, professional service in NYC, and, by remote, all over. Formerly the Mac tech at a hip retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. Check out my reviews! *** I’m based in New York City, but I’ve had tons of success over the phone using secure, remote sessions. Note that except for surgery, all my work is done on an hourly basis, not per-project. *** I do surgery and repair, data recovery, networking both wired & Wi-Fi (Apple used to call it Airport), training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, Mac Mini, Mac Pro, Mac Studio and vintage Macs. Likewise, I support operating systems all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Sonoma and Sequoia. Look to me also for configuration and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too. Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to late-80s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I have taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple technology. Mine may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.
Overview

Current Top Pro

Hired 151 times

13 similar jobs done near you

Background checked

1 employee

24 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2024

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2023

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2022

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2021

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2020

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2019

Projects and media

2 photos

Projects and media

2 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

125 reviews

5
97%
4
1%
3
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Read reviews that mention:


pro avatar
Nancy D.
3 weeks ago
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Hired on Thumbtack

Hired on Thumbtack

Joshua is great. He is smart and professional and actually teaches as he is working on your computer issues which I really appreciate. However, I actually knew him before he was on thumbtack and maybe before thumbtack existed. In any event at some point when I contacted you guys initially because I was trying to get a hold of him, thumbtack told me that he was not available to take work which turns out not to be true.

Details: Mac (Apple) • Desktop • Slow computer performance • My home, venue, etc. • Remotely (phone or internet)

Mac House Calls NYC's reply
Thank you Nancy! When I need to slow down the flow of incoming calls from potential clients, the only way to do it is to tell Thumbtack that I'm unavailable at the time. I wish that their alerts to that effect were more clear. But I'm still very much in business and taking new clients and keeping the treasured ongoing clients like you. Joshua Mac House Calls 646-872-308
Computer Repair
pro avatar
Darlene S.
Feb 22, 2025
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Hired on Thumbtack

Hired on Thumbtack

Very knowledgeable about Mac computers. Answered all my questions. And i actually enjoyed the process because usually the computer person helping me is condescending.

Details: Mac (Apple) • Desktop • Computer not turning on • Remotely (phone or internet) • At the pro’s location

Computer Repair
pro avatar
Catherine G.
Dec 19, 2024
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Hired on Thumbtack

Hired on Thumbtack

Joshua was very easy to work with. I’m retired, have worked on a Mac for a long time but was beginning to have problems with malware, and quite simply had lost my confidence when working on my computer. He solved my problem, made some additional suggestions, and answered my questions. I am extremely pleased with my experience !

Details: Adult • Intermediate • Understanding my Apple computer • Phone or internet (no in-person meeting)

Computer Lessons
pro avatar
ReNae B.
Jul 29, 2024
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Hired on Thumbtack

Hired on Thumbtack

Josh was quick and professional. He communicated well, I am not very computer literate, but he helped me understand what was happening. He prevented me from making a mistake . I am very pleased. The fee was extremely reasonable.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Pat B.
Feb 1, 2025
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Hired on Thumbtack

Hired on Thumbtack

I needed help with my Mac Mini and how to set up with the external drive I had added. I was unsure of some of the ways to complete what I called "mapping" to the drive. Joshua was patient and very thorough in his processes of moving items around, assuring me in many cases the "easiest". is the best way! I'll be using him again for support.

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
Credentials
Background Check

Joshua Fried