Mac House Calls NYC
Mac House Calls NYC

Mac House Calls NYC

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction
I offer a boutique, individualized, professional service in New York City, and, by remote, all over. Formerly the Mac tech at a hip NYC retail store (and Apple Certified), I started doing house calls in 2005. I work for small businesses, many of them creative agencies, and lots of individual households. *** I’m based in New York City, but I’ve had lots of success over the phone using secure, remote sessions. Note that except for surgery, all my work is done on an hourly basis, not per-project. *** I do surgery and repair, data recovery, networking both wired & Wi-Fi (Apple used to call it Airport), training, troubleshooting, installation, upgrades and general consultation, on all shapes and sizes including Mac Book Pro, iMac, MacBook Air, Mac Mini, Mac Pro, Mac Studio and vintage Macs. Likewise, I support operating systems all the way from OS 9, through the OS X "cats" (Panther to Mountain Lion), to today's California-themed Sonoma and Sequoia. Look to me also for configuration and troubleshooting the major productivity tools like Microsoft Office (Word, Outlook/Entourage, Excel, PowerPoint), Apple's Safari, Mail, Keynote, and Pages, Firefox, and Google Chrome as well as Adobe's CC apps (Photoshop, InDesign, Illustrator, Dreamweaver, etc.). I can get your iOS (iPad/iPod/iPhone) and iCloud life humming along too. Or convert you to the Apple/Google hybrid that many use for contacts and scheduling. For some, bedside manner matters most of all. No query is too smart, or too dumb, just as no setup too big or too small. I specialize in beginners as well as the savvy and have clients ranging in age from mid-20s to late-80s. I offer tutoring, training and maintenance for the same hourly price. Outside of ministering to Macs, I have taught programming and music technology at NYU, and compose music. You get a seasoned pro who is swimming in Apple technology. Mine may not be your lowest bid--but I'm probably your best bet. I never give up, never talk down, and may well be the cheeriest, most easy-going techie you'll find.
Overview

Current Top Pro

Hired 145 times

Background checked

1 employee

23 years in business

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

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2023

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2022

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2021

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2020

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2019

Featured Projects

2 photos

Specialties
Computer type

Computer issue

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

119 reviews

5
97%
4
1%
3
1%
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0%
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Read reviews that mention:


pro avatar
ReNae B.
Jul 29, 2024
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Hired on Thumbtack

Hired on Thumbtack

Josh was quick and professional. He communicated well, I am not very computer literate, but he helped me understand what was happening. He prevented me from making a mistake . I am very pleased. The fee was extremely reasonable.

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Michael S.
Oct 25, 2023
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Hired on Thumbtack

Hired on Thumbtack

Great guy. Stayed on phone…. You feel like old friends after 5 minutes…never laughed at a repair. Highly recommend him

Details: Mac (Apple) • Desktop • Troubleshooting needed to determine issue • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Paula M.
Jul 21, 2024
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Hired on Thumbtack

Hired on Thumbtack

Mac House Calls was great. My computer needs a hands on visit but through the work we did I know what has been checked.

Details: Mac (Apple) • Desktop • Computer not turning on • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair
pro avatar
Kate H.
Apr 26, 2020
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Hired on Thumbtack

Hired on Thumbtack

Joshua is the master! He saved me from having to buy a new computer and totally repaired my barely working Mac laptop. He was patient and really hung in there with me. I plan on further working with him. His breath of knowledge was truly impressive

Details: Mac (Apple) • Laptop • Troubleshooting needed to determine issue • Remotely (phone or internet)

Computer Repair
pro avatar
Michael S.
Sep 7, 2018
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Hired on Thumbtack

Hired on Thumbtack

Joshua repaired the video card issues that I was having with my 2011 MacBook Pro with some incredible computer genius expertise that was beyond both me and Apple who wouldn't even repair a machine of mine's particular vintage. He did so with great alacrity, charm and ease and at a very reasonable cost to boot! I dropped off yesterday and picked up this morning and couldn't be happier! Don't hesitate to give your computer to Joshua to fix over the competition. He's the best! A true Mac Whisperer!

Details: Mac (Apple) • Laptop • Need a diagnosis to determine issue • I travel to the computer technician

Computer Repair
Credentials
Background Check

Joshua Fried