FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is typically based on a fixed rate, though it can be adjusted to an hourly rate depending on the complexity and nature of the work involved.
- What is your typical process for working with a new customer?
My typical process for working with a new customer involves first understanding their needs and budget to determine if my services are feasible, or if they would benefit more from an alternate option such as a manufacturer warranty if one is available. I believe that honesty and integrity are the foundations for building long-lasting client relationships.
- What education and/or training do you have that relates to your work?
I hold a Master's degree in Cybersecurity and have earned multiple industry-recognized I.T. certifications.