Brownstone Heating & Air Conditioning LLC

$200/service call

estimated price

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Zip code

Type of heating system

Building height

Heating system problems

Responds in about 1 min

Introduction

We provide Sales, Service, installation and Maintenance for the following: - HVAC - Central Air Conditioning & Heating - Mini Splits/Ductless - Thermostats - Furnaces - Water heaters - Water Boilers - Oven and Stove Tops Our number one priority is a satisfied customer. We enjoy when our distressed clients smile at the end of our given projects.

Overview

Hired 122 times

Serves Brooklyn, NY

Background checked

7 employees

11 years in business

Business hours

SunClosedMonClosed

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Stripe, Venmo, and Zelle.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2021

2019

2018

2017

Featured Projects

9 photos

UV-C lamp installation in evaporator coil
Appliance Repair or Maintenance

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Very good 4.6

75 reviews

5

78%

4

12%

3

3%

2

4%

1

3%

Read reviews that mention:

Stephen M.

Nov 29, 2021

·

Hired on Thumbtack

Ben and Richard showed up quickly, did an expert review of the work, scheduled nimbly around a major holiday, and the work went down exactly as predicted, despite being a tricky job. I’m very pleased and will be hiring them again to do my boiler maintenance.

Details: Heat Pump • Leaking • Basement • Three-story building • Townhouse

Brownstone Heating & Air Conditioning LLC's reply

Thank you for taking the time in being a great customer and for the fantastic review. We enjoyed working with you. Ben

Heating System Repair or Maintenance

William J.

May 22, 2017

·

Hired on Thumbtack

Ben is very professional, he explained us the problem with our AC system and was very understanding. We'll work with him again soon.

Central Air Conditioning Repair or Maintenance

Pierre C.

4 weeks ago

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Hired on Thumbtack

Last minute cancellation on the day of. Appointment had already been booked several days. I cannot comment on their service, only their scheduling.

Details: Boiler • Routine maintenance • Three-story building

Brownstone Heating & Air Conditioning LLC's reply

Hello Mr. Pierre Cox, We understand your frustration with the last-minute cancellation. Unfortunately, our technician had to be taken to the hospital unexpectedly on the day of your appointment, which left us no choice but to cancel on short notice. We immediately made efforts to reschedule your appointment at a time that was convenient for you. We truly appreciate your patience and understanding in this matter. Your satisfaction is important to us, and we are committed to providing reliable service. We hope to have the opportunity to serve you under better circumstances in the future. Thank you for your understanding and cooperation. Best regards, Ben Brownstone Heating and Air Conditioning

Heating System Repair or Maintenance

Jason e.

Mar 30, 2018

·

Hired on Thumbtack

Ben and Jonny were great. My split ac/heat unit went out and it needed to be replaced. Throughout the whole process, Ben kept constant communication and felt I made the right choice choosing his company for service. I Would definitely use him again.

Details: Repair • Less than a week ago • Electric (most common) • Roof • Condo/Apartment

Central Air Conditioning Repair or Maintenance

Esther A.

Oct 29, 2015

·

Hired on Thumbtack

Ben Guttman was a pleasure to work with. On time, polite and informed, did what he promised - well and cleaned up. Solved my problem by installing an in- door filter system so that I can easily change the filters of my AC/heating unit. W I would highly recommend him.

Heating System Repair or Maintenance

Credentials

Background Check

Ben Guttman

FAQs

What is your typical process for working with a new customer?
After making first contact I request: 1. Best contact number & address 2. Customer availability 3. Schedule assessment to accommodate customer and our availability
What types of customers have you worked with?
Residential and commercial
What questions should customers think through before talking to professionals about their project?
How old is unit? What is the manufacturer? What type of HVAC system is it? When was the last time it was serviced? Describe any work done last time it was serviced..? Describe the exact problem (if any) you're having..

Brownstone Heating & Air Conditioning LLC

FAQs

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