FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is based on the size and condition of the carpets. I offer discounts for repeat customers and referrals. I believe in transparent pricing, so I provide a clear breakdown of costs upfront, including any additional fees that may arise.
- What is your typical process for working with a new customer?
My process begins with a free consultation where I assess the carpets and discuss the customer’s needs. After that, I provide a detailed quote and outline the cleaning process. Once we agree on the plan, I schedule the service and ensure clear communication throughout.
- What education and/or training do you have that relates to your work?
- I have completed several certifications in carpet cleaning and restoration from recognized organizations. I also attend workshops regularly to stay updated on the latest techniques and products in the industry.