FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
While our rates may reflect the value of our expertise, we prioritize delivering exceptional results. Our commitment is to ensure a job well done, backed by our experience and dedication to excellence.
- What is your typical process for working with a new customer?
Our typical process for working with a new customer involves an initial consultation to discuss your needs and goals for the service/project. A site visit to assess the current condition of your pool and gather information to develop a customized plan. Once the plan is finalized, we provide a detailed proposal outlining the scope of work, timeline, and cost estimates. Throughout the project, we maintain open communication, provide regular updates, and ensure that the work is completed to your satisfaction. Our goal is to deliver a seamless and stress-free experience for our customers from start to finish.
- What education and/or training do you have that relates to your work?
Certified with NESPA & PHTA