FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
1. Our prices are competitive and fair, providing excellent value for the quality of work we provide. 2. We offer flexible payment options, including financing, to make the replacement process as smooth and accessible as possible. 3. We use only top-quality materials and the latest construction techniques to ensure that your replacement is both durable and beautiful. 4. Our team of experienced professionals has a proven track record of delivering exceptional results on time and within budget. 5. We will work closely with you to understand your vision and develop a plan that meets your needs and fits your budget. 6. Our transparent and straightforward pricing structure means you can budget accurately and avoid any hidden costs or surprises. Contact us for a free INSTANT estimate and let us help you lessen the amount of important things you know you should be doing but aren't currently doing.
- What is your typical process for working with a new customer?
INCOMPLETE: The typical process of working with a new customer for a roof replacement on Long Island usually includes the following steps: 1. Initial Consultation: During this stage, the contractor will meet with the customer to discuss their renovation needs and expectations. They will assess the scope of the project and gather information about the customer's budget, timeline, and design preferences. 2. Proposal: Based on the information gathered during the initial consultation, the contractor will present a written proposal outlining the project scope, estimated costs, and timeline. 3. Design and Planning: If the customer agrees to the proposal, the contractor will work with an architect or designer to develop a detailed plan for the renovation. This stage may involve obtaining necessary permits and making any necessary changes to the original proposal. 4. Construction: Once the design and planning stage is complete, the contractor will begin the construction phase of the project. This may involve demo, electrical and plumbing work, flooring, cabinetry and countertop installation, painting, and any other necessary finishes. 5. Final Walk-Through: After the construction is complete, the contractor will perform a final walk-through with the customer to ensure that the work has been completed to their satisfaction. Any final adjustments or touch-ups will be made at this time. 6. Payment and Closeout: The final step in the process is to receive final payment from the customer and to complete any necessary closeout documentation.
- What education and/or training do you have that relates to your work?
INCOMPLETE: We at 111 ROOFING feel it is important to receive the necessary education and relevant training in order to continue to perform at optimal levels for all our current and future clients. Here are some examples of our education and training that relate to our work: 1. Building codes and regulations: Understanding of local building codes, zoning laws, and safety regulations that must be followed during a remodeling project. 2. Design and planning: Knowledge of design principles, space planning, and understanding of the function of a building's systems (plumbing, electrical, HVAC). 3. Construction techniques: Training in various construction techniques such as framing, electrical work, plumbing, and finishing work. 4. Project management: Knowledge of project management principles, including budgeting, scheduling, and communication with clients and subcontractors. 5. Safety: Training in safety procedures, including the proper use of tools and equipment, and understanding of OSHA regulations. 6. Materials and products: Familiarity with different materials and products used in remodeling projects, such as flooring, fixtures, and cabinetry. it is important to note that these trainings are elective but we perform them in order to always offer top tier excellence of service and product.