FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
In a normal situation, our pricing is based on square feet. However, we In the usual case, our pricing is based on the square footage but we can discuss together if an hourly rate would be more suitable.are here to help and we can have a conversation to figure out if a per hour rate is a better fit
- What is your typical process for working with a new customer?
For a general clean booking on our website is the easiest. We love to have conversations and can go over details on a quick call. We discuss the clean itself, and Booking a general cleaning on our website is the easiest option for you. However, if you prefer, we would be happy to have a conversation with you and discuss the details over a quick call. During this call, we will discuss the cleaning requirements, the areas that need more attention and set up a date and time for the cleaning. We will also obtain payment information from you during this process.the most important areas that need more detail. We then set up a date and time and take payment info.
- What education and/or training do you have that relates to your work?
Our cleaners have years of experience in home, office, bar, airBNB, and apartment cleaning.