FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer a flat-rate pricing system in which all charges are included in the cost and there are no hidden fees. iMOVE NYC's pricing is completely transparent and we will be happy to answer all your questions about our prices.
- What is your typical process for working with a new customer?
To begin with, we will schedule a time that works best for you to move and request your inventory list, location, and moving date. We can also email you a questionnaire so you can list all your items and we will get back to you ASAP with a quote.
- What education and/or training do you have that relates to your work?
We have many years of experience in the moving industry so we know what it takes to make a move as smooth as possible.