FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
No, we do custom cleaning prices for all our customers based on the walk - through. Discount - 15% off for first time customers
- What is your typical process for working with a new customer?
You’ve never had a VIP service like this before We want your cleaning service to run as smoothly as possible, so we have developed a foolproof system to ensure your expectations are always met. 1. Consulation Our suggested plan of action is: One of our cleaning professionals will visit your home or commercial space to determine the current state of cleanliness. From there, we will work with you to establish your custom cleaning plan and the number of hours required. We will also discuss any additional services you may benefit from, such initail cleaning. 2. Initial Cleaning Who among us doesn't work better with a plan? At ACTS Cleaning Services, we will provide a detailed work plan to our customers to set a tone and expectation of overall quality and excellence. We have designed a systematic cleaning approach that puts customers first and keeps you pleased with our work. 3. Maintenance Your cleaning plan is now underway and you are a step closer to a beautiful, healthy, safe and clean facility. Our supervisor continuously monitors our cleaning teams to ensure the work plan continues to meet your expectations. We are open to feedback and willing to adjust to suit any additional needs.
- What education and/or training do you have that relates to your work?
- OSHA 10 and 30 Certification - Several years of Management in the Janitorial Industry - Business Administration and Marketing Degree - Several Awards in Business and Management