FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For larger or more complex projects, I provide a detailed estimate, so the customer knows what to expect upfront. I also try to be flexible and offer competitive rates while delivering high-quality work.
- What is your typical process for working with a new customer?
I start by discussing the customer’s needs in detail, either over the phone or via text. Then, I usually schedule an on-site visit to assess the job and provide an accurate estimate. Once everything is agreed upon, I set a schedule that works for the customer and make sure to maintain open communication throughout the process. After the job is completed, I follow up to ensure they are satisfied with the work.
- What education and/or training do you have that relates to your work?
I have completed specialized BOCES training in electrical work, as well as on-the-job training. Over the years, I’ve gained experience in both residential and commercial electrical systems. Additionally, I keep up to date with the latest industry standards and building codes to ensure that my work is compliant and safe.