FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Break/Fix fees are at an hourly rate of $140/hour. Managed Service fees for SMB start at $30/Mac/month.
- What is your typical process for working with a new customer?
The first step in working with a new customer is a 30-minute consultation. This allows for the proper setting of expectations and understanding of the scope of work.
- What education and/or training do you have that relates to your work?
Previously employed by Apple Inc. for nearly 11 years. Apple Certified Mac Technician and member of the Apple Consultants Network. Mosyle MDM certification.