FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the level of detail, material, and order size. The more you order, the lower the cost per unit, as we offer tiered discounts for bulk orders. We ensure competitive pricing while maintaining the highest quality craftsmanship. Customization fees may apply depending on the complexity of the design, but we are happy to provide a tailored quote based on your specific needs. Reach out to discuss your project, and we’ll work with you to find the best pricing options!
- What is your typical process for working with a new customer?
Our typical process begins with setting up a call to understand the client’s requirements in detail. We discuss the design, materials, and desired outcome to ensure we meet their expectations. Once the details are finalized, we create a custom design for approval. After confirmation, we proceed with the deep laser engraving process, ensuring precision and high-quality results. Our goal is to provide a seamless experience and deliver a final product that exceeds expectations.
- What education and/or training do you have that relates to your work?
I am a Master Engraver, having learned from the best of the best in the industry. With over 25 years of high-end design experience, I bring a deep understanding of precision craftsmanship, materials, and advanced engraving techniques. My expertise spans deep laser engraving on metals, stone, and plastics, ensuring exceptional quality and detail in every project. This extensive background allows me to create truly bespoke, luxury pieces that stand out in both artistry and durability.