FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We're here to keep piano tuning & maintenance easy and affordable. Our tuning service for new clients is a flat rate of $150. This includes a pitch raise (necessary if several years have gone by without tuning) and a light exterior cleaning. We often times can resolve minor repairs such as sticky keys and loose pedals for no additional cost! We also offer a 100% Satisfaction Guarantee and will travel to you within 90 days of your tuning to resolve any issues that may arise.
- What is your typical process for working with a new customer?
When you reach out to us we will ask you a few small questions about your piano: style, age, last tuning, etc. Then we will work with you to schedule the perfect time for your service. We are open 7 days a week and are committed to meeting your scheduling needs.
- What education and/or training do you have that relates to your work?
I graduated as a Certified Piano Technician through the Piano Technician Academy and studied directly with an experienced Registered Piano Technician here in Las Vegas.