FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
WE KICK ASS... Super Savings / Carpet Cleaning ONLY $100 for the first 750sf (stairs & halls are free.) ........................................................... WE ONLY MEASURE WHAT WE CLEAN, $0.30 sf FOR CARPET, STAIRS & HALLWAYS ARE ALWAYS FREE. Tile $0.53 a sf Grout Sealer just $0.15 sf Upholstery is priced by LF Sectionals (10'+) $125 Sofas (7ft.) $85 Loveseat (5ft.) $60 Chairs (3ft.) $36 Recliners $45 Ottomans $10 Dining Room / Office Chairs $5 - $20 (each) Mattress' small $50 full $60 queen $70 king $80 Oriental Rugs FREE PICK UP & DELIVERY Synthetic Rugs start at $1.69 SF (machine made) Wool Rugs start at $2.55 SF (Handmade) Wool Rugs start at $3.16 SF Specialty Rugs start at $5.12 SF Additional Rug Services Moth Deterrent $25 Spill Protectant $25 Pad Cleaning $0.81 SF Rugs Cleaned in the home are $0.50 a sf (NOTE not all rugs can be cleaned in the home) Duct Cleaning - $25 a register (vent) $35 for intake vent Dryer Duct $75 - $100 (varies based on ease of access.) Pressure Washing (cold water) Power Washing (hot water) Window Cleaning Exterior/ Interior Commercial Accounts Available Call for Estimate.
- What is your typical process for working with a new customer?
Our Process is consistent, it is the same for all our customers. 1. We physically inspect the areas to be cleaned for pre - existing conditions 2. Apply corner guards to protect your baseboards and furniture 3. Rake traffic areas to flick micro particles from in between the fibers to the surface 4. Vacuum the traffic areas and base boards 5. Apply cleaning solution (that is custom blended on site for your carpets) 6. Agitate the traffic areas 7. Rinse out the cleaning solution after desired dwell time 8. Repeat #5 (if necessary) with a slightly stronger cleaning agent, repeat #6 and #7 9. Extract the moisture by vacuuming the area 4 times 10. Groom the carpet for quicker dry time 11. Apply carpet protectant (for just $25 more) 12. Set floor fans to aide in quicker dry time STAIRS: Require more time, more labor intensive & sometimes require special tools. This is why most companies charge more per sf than flat carpet. *WE CLEAN THEM FOR FREE.*
- What education and/or training do you have that relates to your work?
All of our staff goes through a 3 month shadow period before receiving IICRC (Instatute of Inspection, Cleaning and Restoration) instruction.