FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our price is $100/ hour . Every job is customized to your needs. Our start point to accept a job is $500, no job is too small. We might add travel fee depending on the ditance and it will be added to the final proposal. Any additional contractor, hauling company or cleaning services are billed separately. Currently we do not have any discount or promotion.
- What is your typical process for working with a new customer?
Initial Consultation: We begin by discussing your needs, preferences, and timeline for the project. We will assess your goals. This is an in-person space planning consultation. During this getting-to-know each other visit, we encourage you to ask us all you need to know about us and our business. Customized Plan: Once we both feel great about working together, we will develop a plan outlining the services to be provided and the timeline and budget for your project. Our goal is to meet your expectation. We source the pieces needed to complete the project. These items are quoted separately. Shop your home concept: We encourage our clients to repurpose what they have in existence and avoid costly choices. Execution of the project: The fun begins! We are able to work after 5 pm and weekends since many clients prefer to be present during the process. We are the “what a relief” firm. We handle all the behind-the-scenes details. Final wrap and time for the reveal: To make sure that you are totally satisfied, we will walk through your space and explain our system designed to maintain the order on a daily basis. This is also the time where we will take the “after” pictures to be used in social media.
- What education and/or training do you have that relates to your work?
Veronica: I was the owner of retail for more than 20 years in Venezuela and Miami. Once I moved to NJ, I worked in retail and currently I work in Crate and Barrel performing visual en store organization. I am and interior designe and my husband own a construction company specialized in flipping houses which whom ofter we collaborate. Jocelyn: Former attorney from Venezuela and building company owner, I became a paralegal once she moved to the USA and worked in Real Estate for 18 years being exposed to many homes through inspection reports and Appraisals. My family called me "Monica" (friends) and I was always called to help organizing friends and family homes, moving packing and unpacking and this inspired her to become a professional organizer.