FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer free exterior estimates and estimates for custom masonry projects. We also offer comprehensive chimney sweeps, Level 2 chimney & fireplace inspections, and gas fireplace installation & diagnostics for a fee.
- What is your typical process for working with a new customer?
We love to have an initial call with our customers by calling us directly at 855-BRICKS-5 to discuss your project and to see how we can help! From there, we will book a dedicated appointment window (2 hour window) with one of our certified technicians for consultation.
- What education and/or training do you have that relates to your work?
We are: -CSIA (Chimney Safety Institute of America) certified -NCSG Members (National Chimney Sweep Guild) -NADCA (National Air Duct Cleaners Association) certified