FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is locally competitive and is set by the insurance industry standard. We use Xactimate software, which is widely used and accepted by insurance companies, in order to ensure accurate and fair pricing.
- What is your typical process for working with a new customer?
We treat each customer like they are family. We return phone calls promptly and schedule a free estimate. We explain everything that is going on, how we can help and are happy to answer any questions. We do our best to put our customers at ease.
- What education and/or training do you have that relates to your work?
We are certified in all areas of residential & commercial property remediation including: EPA Lead Renovator Certified, IICRC Applied Structural Drying IICRC Microbial Remediation IICRC Fire & Smoke Damage Restoration IICRC Water Damage Restoration IICRC Odor Control OSHA Certified We are proud to say that we are Certified Forensic Operators trained by Microbial Warrior International. A recognized organization that trains individuals in bio-hazard remediation concentrating on crime-scene clean up.