Galaxy Lu Painting Service
Galaxy Lu Painting Service

Galaxy Lu Painting Service

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Introduction
Galaxy Lu Painting is a company that provide quality work and professionalism . with 20 yrs experience responsible and loyal No estimate are done base on pictures Only on site estimate only
Overview

Hired 106 times

Background checked

3 employees

27 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, PayPal, Square cash app, Venmo, and Zelle.

Top Pro status

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2024

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2023

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2022

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2021

Projects and media

333 photos

Projects and media

333 photos

Reviews

Customers rated this pro highly for professionalism, work quality, and responsiveness.

Great 4.8

75 reviews

5
93%
4
3%
3
0%
2
1%
1
3%

Read reviews that mention:


pro avatar
George H.
Jun 7, 2024
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Hired on Thumbtack

Hired on Thumbtack

Details: Home • 4 rooms • Trim • Walls • Doors • Ceiling • Window frames • Over 14 feet (lofty ceiling) • Repainting, with a color change • Fair - minor holes and scratches • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself

Interior Painting
pro avatar
William s.
Jul 22, 2023
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Hired on Thumbtack

Hired on Thumbtack

Terrible service! After 5 months the paint started to fall off. Contacted the pro. She said she would call me but disappeared

Details: Home • 5 rooms • Walls • Doors • Ceiling • Window frames • Under 8 feet • Repainting - color change • Fair - minor holes and scratches • Homeowner or property manager • No, this is not new construction • Yes, I would like the painter to help move things

Galaxy Lu Painting Service's reply
I had text you in regards the appointment you need to be patient as well this may had been doors been old and touching the trims as well your heating system which i explain was excessive hot since it was done in the winter time but definitely will stop by
Interior Painting
pro avatar
Juan A.
Jun 2, 2023
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Hired on Thumbtack

Hired on Thumbtack

Details: Home • 4 rooms • Walls • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Excellent - clean and smooth • Yes, this is new construction • I'm flexible

Interior Painting
pro avatar
Aamir D.
May 31, 2023
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Hired on Thumbtack

Hired on Thumbtack

Overpriced, pushy/aggressive manager, and incomplete work. Painting was done over patching without sanding down. Trims around the door were incorrectly installed. Some of the door were not completely finished and needed another coat. The mama gate refused to come an extra day to fix all the mistakes. I would not recommend nor would I trust them.

Details: Home • 4 rooms • Walls • Trim • Ceiling • Doors • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Fair - minor holes and scratches • Homeowner or property manager • No, this is not new construction • No, I will move things out of the way myself

Galaxy Lu Painting Service's reply
I am very surprised about this review. In regards of aggressive// pushy. We treated you with respect and dignity. We did many things that were not included in the estimate for free. We even helped you finding a big leak on the sealing which saved you from spending thousands of dollars. On my final day I worked from 7am- 9pm straight with the customer room by room and he was happy with all the work except the trims that we had installed. We only charged to install the trims not the door. When the customer installed the door he realized that the door was not opening and we had already left by then. Towards the end the customer shook my hands and said Hilde great job don’t get lost. The customer called and texted me on 05/30 to go back and fix trims but I had to explain Rodolfo was hospitalized that I can see what I can do. However I offered to give back the money he paid for trim. In regards to these fotos posted these pictures were taken prior to the final walk which were already fixed. I am fully very sensitive with my customers, I don’t do this just for the money. I do this because I love what I do unfortunately this type of customers will come across and try to ruin your career.
Interior Painting
pro avatar
Sana A.
Apr 13, 2024
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Hired on Thumbtack

Hired on Thumbtack

Superb experience from start to finish ! I started the painting project with a lot of hesitation. I read a bunch of blogs on how to get started , which instructed to get multiple quotes. I must say Hilde was the most impressive and responsive of the bunch I met. What impressed me most was her professionalism and her advice. She gave me an estimate which was reasonable and give me a timeline which I was skeptical of at first. She said 3 days at max , where as the other guys said a week . What sealed the deal for me was that I could communicate easily with her and she understood my vision for the space. Then came color choice , I had vague ideas of what I wanted . Hilde guided me through the process, she adviced on colors . She was very patient with me as I decided them . She got sample colors and we did wall paint tests so that I could finalize the colors. Once I was able to finalize there was nothing left for me to do. All the payment was done after the project was finished to my satisfaction. The team arrived promptly at 8 am as promised and they finished the entire project in 2 days to my surprise. They were very polite and professional. Rudy the team leader was patient and helped me move things I couldnt. They listened to my feedback and rectified it immediately. Hilde and her team are definitely my go to painting team . I’ll be recommending this team to my condo community .

Details: Home • 4 rooms • Walls • 8 - 10 feet (standard ceiling) • Repainting, with a color change • Excellent - clean and smooth • Yes, this is new construction • Yes, I would like the painter to help move things

Interior Painting
Credentials
Background Check

Hilde Cruz