FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Home Genius Exteriors, we pride ourselves on providing A Different Experience for our customers. We’re not the lowest price, but we guarantee we are the best value if you’re looking for a high-quality job with terrific customer service. Also, we often run special promotions that discount our pricing. Ask your Home Remodeling Expert to see if you qualify for a special rate.
- What is your typical process for working with a new customer?
Crystal clear communication separates us from the average contractor. We don’t only want to do the job you have now, we want to become your Contractor For Life. We believe in taking the time to consult with homeowners and fully understand the near-term and long-term goals for their homes. Our Home Remodeling Experts will even let you know if they suggest putting off maintenance projects for a few years to save money. We want to build a long-term relationship, not engage in a single transaction. We think you’ll enjoy the process of meeting with one of our fine experts.
- What education and/or training do you have that relates to your work?
All of our Home Remodeling Experts go through thorough training both in the classroom and in the field so they are ready to consult with you on your project. Most of our experts have done factory tours to watch the products we offer being manufactured. You’ll be impressed with the depth of knowledge your expert brings to the table.