FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Competitive & Transparent Pricing – No hidden fees, upfront estimates. Free Estimates – Get a quote before committing. Seasonal Discounts – Ask about current promotions. Bundle Deals – Save when combining multiple services. Flexible Payment Options – We work with your budget.
- What is your typical process for working with a new customer?
Free Consultation – We discuss your needs and assess the project. Inspection & Estimate – A detailed inspection followed by a transparent quote. Scheduling – We set a convenient date for the work. Project Execution – Our skilled team completes the job efficiently. Final Walkthrough – We ensure quality and customer satisfaction. Post-Service Support – We provide maintenance tips and answer any questions.
- What education and/or training do you have that relates to your work?
Extensive Hands-On Experience in chimney repair, brickwork, and stone masonry. Certified Masonry & Chimney Repair Training to ensure industry-standard expertise. OSHA Safety Training for safe and compliant workmanship. Ongoing Education in modern techniques, materials, and building codes. Licensed & Insured for professional, high-quality service. Specialized Skills in tuckpointing, chimney restoration, and structural masonry repairs.