FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should know that our pricing is transparent and fair, reflecting the value and quality of our products/services. We strive to provide competitive price while ensuring exceptional customer satisfaction and value. Additionally, we offer clear explanation of pricing structures and any potential additional fees to ensure our customers have a full understanding of what they're paying for.
- What is your typical process for working with a new customer?
We engage with customers through various channels, such as ***********, ************, or direct referrals. We schedule an initial consultation to understand the customers needs, goal, and challenges. This helps us tailor our solutions to meet their specific requirements.
- What education and/or training do you have that relates to your work?
HVAC/R Certification EPA Certification(s)