FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
For pricing we use the industry standard Xactimate for our work. We firmly believe we deliver the highest value to and quality in our work to our customers. We have the highest quality equipment and use the highest quality plant-based cleaning solutions to restore the space to pristine conditions.
- What is your typical process for working with a new customer?
We book an appointment to go to the customer's home or business for a review of the affected area. Taking pictures, drawing the dimensions of the space and affected area, we fill out a scope sheet for a specific quote to do the work. The biggest challenge with water jobs is we do not know how long the dry out will take so it can be challenging to give a precise quote.
- What education and/or training do you have that relates to your work?
We are IICRC certified Water Damage Restoration Technicians (Register #70009142). We have been successfully doing water mitigation and mold remediation for over 7 years and built an industry leading reputation.