FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of work, the size of the home, and the type of cleaning required, such as basic cleaning, deep cleaning, or move-in/out cleaning. We aim to provide fair and transparent pricing, ensuring the best value for our customers. For regular customers, we offer discounts and special promotions, and we also provide exclusive offers for new clients. Additionally, we offer personalized quotes for cleaning projects tailored to your specific needs.
- What is your typical process for working with a new customer?
For new customers, we begin with an initial consultation to assess your specific cleaning needs and expectations. Based on this information, we provide a detailed estimate tailored to the size of your home and the type of cleaning required (basic, deep, or move-in/out). Once the details are confirmed and the service is scheduled, our team arrives on time, fully equipped to provide an efficient and high-quality cleaning. After the service, we follow up to ensure your satisfaction and make sure everything meets your expectations.
- What education and/or training do you have that relates to your work?
With 3 years of experience in the cleaning industry, we have refined our cleaning techniques over time. Our team is fully trained in industry best practices, including safety protocols and specialized deep cleaning methods. We continuously update our training to ensure our team is always prepared to deliver the highest quality service.