FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I believe in offering fair and competitive pricing for all my masonry services. You’ll never be caught off guard by hidden fees or surprise charges. I provide upfront, free estimates based on the scope of work, so you’ll know exactly what to expect before the project starts. Ask about my seasonal discounts or referral incentives—I want to make sure you get the best value for your investment. Whether it’s a small repair or a major restoration, I’ll work with you to find a solution that fits your budget without compromising quality.
- What is your typical process for working with a new customer?
"Our Simple 3-Step Process to Getting Your Masonry Job Done Right!" Initial Consultation – We begin with a quick phone call or in-person visit to discuss your masonry needs. Whether it’s a repair, restoration, or new installation, we listen carefully to your ideas and assess the situation. Free Estimate & Plan – After evaluating the job, I provide a detailed, transparent estimate, outlining the cost and timeline. If needed, I’ll work with you to create a plan that suits your budget and expectations. Completion & Follow-Up – Once you approve the estimate, I get to work using high-quality materials and professional techniques. After finishing the project, I do a thorough inspection and ensure you're completely satisfied. I’ll also follow up to make sure everything is holding up as expected.
- What education and/or training do you have that relates to your work?
"Expertly Trained and Experienced in the Art of Masonry" I have years of hands-on experience in the masonry industry, backed by formal training in brick and stonework. Over the years, I’ve completed specialized courses in masonry techniques and safety standards to ensure the highest quality of work on every project. In addition to on-the-job training, I’ve learned from seasoned professionals in the field, attending workshops and industry seminars to stay updated on the latest materials, tools, and methods. My commitment to continuous learning means you’ll always get top-tier craftsmanship, no matter the size of the job.