FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At Precise Tile & Stone LLC, we strive to provide transparent pricing and offer competitive discounts to ensure that our customers receive the best value for their investment. Here are some key points to know about our pricing structure: 1. Pricing: Our pricing is based on the scope of work, materials used, and the complexity of the project. We provide detailed estimates and quotes to give you a clear understanding of the costs involved before any work begins. 2. Discounts: We offer discounts for various factors, such as volume of work, repeat customers, referrals, and seasonal promotions. These discounts are designed to help you save money while still receiving high-quality services. 3. Fees: In addition to our standard pricing, we may include fees for additional services or special requests that are outside the scope of the original project. These fees are communicated upfront and transparently to ensure there are no surprises during the project. 4. Payment Options: We offer flexible payment options to accommodate your budget and preferences. Whether you prefer to pay in installments or upfront, we work with you to find a payment plan that suits your needs. 5. Value-Added Services: Along with our competitive pricing, we also provide value-added services such as free consultations, design assistance, and post-installation support to enhance your overall experience with us. By understanding our pricing, discounts, and fees, you can make informed decisions about your project and know that you are getting the best value and service possible from Precise Tile & Stone LLC.
- What is your typical process for working with a new customer?
At Precise Tile & Stone LLC, we strive to make the process of working with a new customer as seamless and enjoyable as possible. Here is a typical step-by-step guide to what you can expect when you choose us for your tile project: 1. Initial Consultation: We begin by scheduling an initial consultation with you to discuss your project requirements, budget, and design preferences. This is where we get to know you and your vision for the project. 2. Design Proposal: Based on our consultation, we will create a customized design proposal that outlines the scope of work, timeline, and estimated costs. We work closely with you to ensure the proposal meets your needs and expectations. 3. Material Selection: Once the design proposal is approved, we assist you in selecting the materials for your project. Whether you prefer natural stone, porcelain, or ceramic tiles, we provide guidance to help you make the best choices. 4. Installation Process: Our experienced team will then begin the installation process, working diligently to bring your vision to life with precision and attention to detail. We keep you informed throughout the project to ensure transparency and satisfaction. 5. Final Walkthrough: Upon completion of the installation, we conduct a final walkthrough with you to ensure that the project meets your expectations. We address any final touches or adjustments to guarantee your complete satisfaction. 6. Follow-Up: Even after the project is completed, we remain committed to your satisfaction. We follow up with you to ensure that you are happy with the results and address any additional needs or questions you may have. At Precise Tile & Stone LLC, our goal is to provide a smooth and enjoyable experience for our customers from start to finish. We look forward to the opportunity to work with you and bring your tile project to life with expertise and dedication.
- What education and/or training do you have that relates to your work?
High school