MC Cleaning and Maintenance

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Introduction

Hello Everyone, I have very exciting news that I cant wait to tell everyone. My company's new website is officially open and anyone looking for office cleaning please come look at our packages. I hope everyone enjoys the new site. mccleaningandmaintenance.com

Overview

Hired 4 times

Background checked

2 employees

13 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Credit card, PayPal, and Square cash app.

Specialties

Property type

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Reviews

Customers rated this pro highly for work quality, punctuality, and professionalism.

4.0

4 reviews

5

75%

4

0%

3

0%

2

0%

1

25%

Sharanjit S.

Oct 4, 2016

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Hired on Thumbtack

Office Cleaning (Recurring)

Sheel S.

May 21, 2017

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Hired on Thumbtack

I've dealt with a lot of people personally and professionally. I have never had someone try to change their quoted price (it was their quoted price - I didn't haggle). Most ridiculous - they couldn't honor their agreed contract. They were just like either you pay more or we aren't coming anymore. It was like it was last year's prices; it was just stated to us two weeks ago. How do you quote a price and then just decide to change it. They were unprofessional. THey said they would come at a certain time but show up 2-3 hours later. I had to call and ask where they were. They came over and gave me an estimate for weekly, every two weeks and monthly lawn moving services for my home. I chose the every two weeks. I didn't haggle the price, I just took their rate. This was in the early afternoon. That evening I got a call that they want to charge me insurance - incase something happens to the grass. This was the first time they wanted to shake me down for more money. The first time they mowed the lawn. I asked why there are clumps of grass left. They said to get rid of that it would be another $10 each cut. I agreed to that. Then the second time they came to mow the lawn, they said that they would need to come every week - just because. But they want me to pay the same amount I pay every 2 weeks on a weekly basis. So they doubled the amount I pay them. Just a shakedown service. No professionalism. Who changes the price in 2 lawn mowing sessions?

MC Cleaning and Maintenance's reply

We are very sorry to hear you had a bad experience with our company. We try our best to help all our customers to give them the best experience.

Lawn Mowing and Trimming

Alex C.

Feb 23, 2018

I have seen this company when I was looking for office cleaning. I was skeptical of Kevin when he said he would be able to clean my office by himself. I have since been sunrise he is very thorough and hard working. If your looking for cleaning this company is definitely the way to go. He has been cleaning for quite some time and I will keep his cleaning service and I encourage others to give him a chance he is the best.

Bert A.

May 22, 2017

Great people, great service

Credentials

Background Check

Kevin Cruz

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We take pricing very seriously in order to provide our customers with a very fair price on cleaning. Estimates for office and retail cleaning our specialty consists of going on site with the customer taking notes and pictures. We then go back to our office where an estimate and a detailed cleaning estimate pack is put together and mailed out by email to our customers within 24 hours of meeting and discussing the customers cleaning and maintenance needs. We pride ourselves on having the best prices and package for any job.
What is your typical process for working with a new customer?
Our process for working with new customers is simple when we contact new customers on Thumbtack they are encouraged to make an appointment to discuss all the cleaning and maintenance needs. When we come out we collect data and information to make an accurate estimate and offer a free on time cleaning to show our customers how we perform. All free cleanings are free with the signing of a contract. If all goes well with the estimate and the free cleaning if the customer choses it then a contract is signed a schedule is made up and the cleaning begins on a regularly scheduled program.
What education and/or training do you have that relates to your work?
Our owner of the company Kevin (myself) has trained and worked in almost every area of the commercial cleaning field and has picked up a lot of experience. Working in a church, grammar school, high school, university, hospital, grocery store, dinners, doctors office, and many more places. This experience has furthered my knowledge and experience in cleaning making us the right choice for your cleaning and maintenance needs. Our cleaning is a talking point or topic because everyone is saying what and incredible job we are doing for their companies.