FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Please see the KEMPS website for current rates. Information about KEMPS is updated periodically, and the website is the most reliable source for all information about current projects, services, and rates. If you have any questions, please don't hesitate to contact us.
- What is your typical process for working with a new customer?
KEMPS has developed a personalized process to project management. A decade in business has taught us the key: We take the time to listen to you and understand your objectives. We operate on a virtual platform, which means we are wherever you are. Whether across the seas, cross country or just cross town, KEMPS is there for you. Take our expertise with you everywhere. KEMPS offers quality service and custom products. We don't like to brag, so we let our clients do it for us. Grounded in strong customer service principles, we will always respect your time, your voice and your privacy. We do not use templates or boiler plates. We do not practice mass consumption methods. We take pride in working one on one to shape your project to surpass your original vision.
- What education and/or training do you have that relates to your work?
Kate Stephenson, founder and sole proprietor of KEMPS Consulting holds a Masters in Publishing and Writing from Emerson College, and a Bachelor of Arts from Vassar College. She interned at the award-winning Hudson Valley Magazine in their Advertising and Marketing department, providing a solid foundation in the business of publishing. She was then introduced to book sales at the award-winning independent bookstore, Bunch of Grapes, Vineyard Haven, MA. After graduating with honors, she started her editorial career at the then largest book publisher in the world, Pearson Education under the tutelage of former Vice President and Publisher of Business Trade, Timothy Moore. She has more than a decade of diverse publishing, marketing and writing experience.