FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the scope of work for each project. Key factors in pricing include: 1. Design time 2. Labor time for preparation of project and installation/removal. 3. Amount of resources needed to complete the project. 4. Material pricing 5. Contingency pricing in the event a project scope changes.
- What is your typical process for working with a new customer?
Our process begins with a client consultation and site visit. To be as precise as we can with pricing, we need to visit the site to take photos for design, measurements for material sourcing, and view the installation area for logistics. We also need to hear about your vision to understand so we can present a proposal that you will be happy with. After our site visit we work on the design of your space. This takes typically 1 week. We present photos, a site map, and can include renderings. Once we agree on project terms, we will plan for installation. Installation time varies and we will do our best to estimate accordingly. After Installation, we schedule maintenance as your new area may require special attention and upkeep.