FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Usually my pricing averages $80 an hour but there are introductory discounts being offered at present. I offer discounts on your first project and additional discounts when your referrals result in new clients.
- What is your typical process for working with a new customer?
Usually there is a free initial consultation conducted by video conference or by visiting the prospect’s home. This can typically be accomplished in a half hour or less for an average organizing project. This initial consultation establishes your goals and your vision for the completed space. We also establish guidelines for how much you want to directly participate in the project, when you want to start and where you may want any charitable donations to be distributed. Following this meeting I will send an estimate within 24 hours. If the client agrees to proceed we begin the project on the agreed date. A typical project has three phases. First we sort any items into keep, throw, or donate categories. After a brief review with the client the appropriate action is taken for the items in each category. In the second phase the main focus is on the items the client wants to keep and those are placed into their proper order in the existing space or packaged into storage for future use. At this point any additional organizing materials that will enhance the space are presented and those are installed as the client directs. In the third, and last, phase the project is wrapped up and the client is provided with an opportunity to suggest any final refinements.
- What education and/or training do you have that relates to your work?
I spent 35 years as a registered nurse and eldercare specialist. I have extensive academic credentials beyond the college level and years of training as a midwife, surgical assistant, and nursing supervisor. I also worked as the office manager in a fabric importing business and handled all aspects of business management and client relationships. I decided to start my own business as a personal organizer to achieve a lifelong dream of owning my own business where my personal taste and extensive decorating experience could be fully utilized. I completed a course in personal organizing and was mentored by one of the leading personal organizers in Brazil.