FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
The pricing system is very difficult to have a standard price. All dogs and cats are different with different needs. Our quotes are a basic idea of what may be. The prices can vary based on the pets coat condition and pet and customer needs.
- What is your typical process for working with a new customer?
Explain my services and my procedures. Answer any questions with honest answers. Ask the customer questions about their expectations and come to an complete understanding of what they are looking for.
- What education and/or training do you have that relates to your work?
I attended and graduated the North Jersey School of Dog Grooming in 1989. I have worked with many different people with different styles. I have competed in national grooming competitions. I have extensive training and certification in feline grooming. I am certified in both Pet CPR and First Aid. I take educational seminars twice a year to stay current on the constantly changing and improving grooming trends.