FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Competitive Rates: Our prices are designed to provide excellent value for top-quality service. Flat Pricing: We believe in clear, upfront pricing. The price we agree on is the final price—no surprises. Custom Quotes: Every home and project is unique, and we provide tailored quotes based on your specific needs. Special rates for repeat clients Bundle services for additional savings.
- What is your typical process for working with a new customer?
Consultation & Customized Quote: We discussion your cleaning needs and expectations. This can be done over the phone, via email, or on-site visit. Based on the consultation, we provide a clear, detailed quote tailored to your specific requirements. You’ll receive a breakdown of services and pricing so there are no surprises. Scheduling: Once the quote is approved, we work with you to schedule a convenient date and time for the service. Service: On the scheduled date, our professional team arrives promptly, fully equipped to handle the job. We perform the agreed-upon services with attention to detail and respect for your property. Quality Check: After completing the work, we conduct a final walk-through (if applicable) to ensure everything meets your standards. Follow-Up: After the service, we’ll check in to confirm your satisfaction and address any additional needs. We also offer recurring service plans if you’d like to maintain your clean space regularly.
- What types of customers have you worked with?
Homeowners and Renters: Busy families, individuals, and renters who need help keeping their living spaces clean and organized. Specialized services for move-in/move-out cleanings to ensure a smooth transition. Property Managers and Landlords: Cleaning and preparing rental properties for new tenants. Providing ongoing maintenance cleaning for multi-unit properties. Commercial Clients: Small businesses, offices, and retail spaces looking to maintain a clean and professional environment. Specialized Requests: Clients needing one-time deep cleanings, seasonal cleaning (e.g., spring or holiday prep), or customized cleaning solutions.