HF Appliance LLC

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Introduction

I am honest with my customers. I will tell them if it's worth fixing the appliance or not. I know from first hand that money is tight and there is no need to tell my customers that their appliance can be fixed when in reality it really cannot. 9 times out of 10 I'm available the same day. I return calls right away. I can repair and maintain washers, dryers, refrigerators, ovens and stoves. I work with multiple brands, including Frigidaire, GE, KitchenAid, and Maytag. For installations, I can install appliances in locations with preexisting water/electrical hookups, however I do NOT create new water/electrical hookups. I've been in this line of work for over 20 years, and have had customers continue to come back to me for over 15 years as well. I pride myself on my professionalism and honesty, and believe that trust is at the core of any good business practice.p Am red

Overview

Current Top Pro

Hired 450 times

Background checked

1 employee

4 years in business

Payment methods

This pro accepts payments via Cash, Check, and Venmo.

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2023

2022

2021

Featured Projects

33 photos

Specialties

Appliance type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Excellent 4.9

291 reviews

5

96%

4

2%

3

0%

2

1%

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Read reviews that mention:

Nkechi M.

Oct 13, 2024

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Hired on Thumbtack

I had a great experience with Helio! We hired him to fix our washing machine. He was very professional, knowledgeable, and responsive every time I reached out to him. He also had good availability…he was able to do the work at a time that was convenient for me and the work was done in a reasonable amount of time, which was great. What I really appreciated about Helio is the fact that he took the time to explain the situation, what needed to be done to resolve it, and what we could do from a maintenance perspective to prolong the life of our washing machine which was so nice! I would highly recommend Helio for appliance repairs. We will use him again for sure!

Details: Washer or dryer • LG • Residential

Appliance Repair or Maintenance

Richard C.

1 month ago

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Hired on Thumbtack

HF appliance arrived on time. After assessing the problem and the cost of the repair, we decided to purchase a new washer & he explained the pros and cons of different brands.

Details: Washer or dryer • Whirlpool • Residential

Appliance Repair or Maintenance

Adrienne W.

3 weeks ago

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Hired on Thumbtack

I am so happy I chose this gentleman to complete my service. He was friendly, professional and obviously knew this stuff with regard to appliance installation. Throughout the installation process he guided me through what he doing and why. There is a reason why this installer has great reviews. He does a excellent job.

Details: Dishwasher • Microwave oven • Electricity

Appliance Installation

Jason L.

Oct 19, 2024

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Hired on Thumbtack

HF appliance is very professional and skillful at what he is doing for appliances. I will hire him again if there is appliance issue at home

Details: Washer / dryer • Gas (natural)

Appliance Installation

Ms. K.

Aug 24, 2024

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Hired on Thumbtack

This was worth every penny! He was on time. Informative, clean, neat, professional. He took the time to explain and educate me on the product/ appliance. He was resourceful, as I am new to community. Will definitely refer this business.

Details: Refrigerator • LG • Residential

Appliance Repair or Maintenance

Credentials

Background Check

Helio Freitas

FAQs

What is your typical process for working with a new customer?
I always try to get back to customers as quickly as I am able. I always let customers know if I have the necessary parts in stock, and if not I let them know how fast I can have their parts ordered.
How did you get started doing this type of work?
I've been repairing and installing appliances at least part time since I was 14.
What types of customers have you worked with?
I have customers who I have consistently been their go-to source for repairs for over 20 years.