Air Experts
Air Experts

Air Experts

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Sorry this pro can’t do your job, but we know other pros who can.
Introduction
Air Experts has been serving our community since 1994. We operate in Ocean, Monmouth & Middlesex Counties; servicing and installing heating & cooling systems as well as water heaters. With over 840 reviews and a 4.8 Star google rating we have a team ready to service your needs daily but we take pride in the fact that when you need us most, we will be there. Go with the team that the top Home Improvement Retailer trusts. Air Experts is Lowes preferred heating & cooling service provider for these locations; Brick, Eatontown, Holmdel, Manahawkin, Manchester, Toms River & Woodbridge. Rest easy knowing ALL of our employees are background checked, drug tested and trained weekly to ensure we will satisfy your heating and cooling needs. While our most common Manufacturers are Carrier, Mitsubishi, Lennox, Rheem, Ruud, Navien & Weil Mclain, we are able to source any preferred manufacturer and guarantee it will be installed and will operate to the desired specifications. We also offer financing through Ally Bank.
Overview

Hired 25 times

Background checked

35 employees

30 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Featured Projects

22 photos

Reviews

Customers rated this pro highly for punctuality, work quality, and professionalism.

Good 4.1

30 reviews

5
70%
4
3%
3
7%
2
10%
1
10%

This pro's rating is a combination of reviews posted by customers both on and off of Thumbtack. Thumbtack cannot verify external reviews.

Read reviews that mention:


pro avatar
Dennismarie Q.
Feb 5, 2024
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Hired on Thumbtack

Hired on Thumbtack

My heater stopped working and it turns out that I needed a new heating system. Air Experts was able to quote and have it installed in less than 24 hours. Their staff is very professional and I really appreciate that they offer financing options. I definitely recommend Air Experts.

Details: Furnace • As recommended by professional • Attic • 1,000 - 2,000 sq ft • Single-level building • House

Heating System Installation or Replacement
pro avatar
Axell S.
Aug 26, 2024
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Hired on Thumbtack

Hired on Thumbtack

Tech (George) was very knowledgeable. Issue was resolved quickly and efficiently.

Details: Repair • The power is on, but the fan won't run • Basement • Outside • Townhouse

Central Air Conditioning Repair or Maintenance
pro avatar
Michael M.
Jun 25, 2024
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Hired on Thumbtack

Hired on Thumbtack

Air experts responded to a service call on a leaking hvac system. Their repair representative was polite. But this repair was minor. The repair tech installed a half in plastic pipe which required him to simple twist it onto the existing plastic pipe. Then he replaced a two foot tube. Parts may have costed less than $50. It was a 5 minute fix. I was charged $244. $150 would’ve been a fair price. Don’t bother responding saying that the value of your work is worth a high price. Taking advantage of people is not ok. If this company was fair I would’ve used them for my twice per year tune ups on my hvac. I guess not! Bye bye

Details: Repair • Garage • Ground floor • Townhouse

Central Air Conditioning Repair or Maintenance
pro avatar
John R.
May 28, 2024
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Hired on Thumbtack

Hired on Thumbtack

Does not support installs if you purchased the unit. Not sure if this means he only installs what he sells or he does not want to get involved with brands he has no experience or whatever other reason but that was his response so make of that what you will but was no help to me.

Details: Install ducts and vents • I already have the A/C unit • Attic • Ground floor • Less than 1,000 sq ft • One story • House

Air Experts's reply
I am sorry to read of your experience and it is true that Air Experts does not install customer purchased equipment. We are able to offer various warranties and guarantees that are only supported for the equipment we provide and install. We have 5 heavily trained installation crews that are able to install brands like Rheem, Ruud, Carrier, York, Mitsubishi, Navien, Weil Mclain among others. We have been in business for over 30 years and hope that you will consider using Air Experts for a service that we can provide. I also request you will reconsider your 2 Star review given that we were unable to provide you with a service per company policy.
Central Air Conditioning Installation or Replacement
pro avatar
Andrei B.
Jan 23, 2024
·

Hired on Thumbtack

Hired on Thumbtack

Prompt and qualified service.

Details: Yes, the location has an existing heater • Gas tank (standard) • House

Water Heater Installation or Replacement
Credentials
Background Check

Andrew Santoro

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    We offer discounts not only for our ESA Customers(Energy Savings Agreement) but also for seniors, military veterans and first responders.

  • What education and/or training do you have that relates to your work?

    We invest heavily in technician training to ensure your work is completed to the manufacturer specifications as well as local municipality code guidelines.