FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Pricing varies by service and complexity of service.
- What is your typical process for working with a new customer?
We prefer one-on-one contact with our prospective clients, however we do in fact offer virtual consultations. Our first steps is a minimum of a 30 minute consultation, however, it is often times longer. Once we have a good understanding of the services that will best suit your needs, we then generate a quote for your selected service. If accepted, then we require a retainer to start the investigation. The retainer fee is generally a percentage of the overall quote amount. Once this is received, we complete the requested service and provide a detailed report of all work completed on the assignment. Once the project is completed, we then collect final invoice payment and provide copy of the results in the aforementioned detailed report to include any photo or video files created during the course of the investigation/completion of service.
- What education and/or training do you have that relates to your work?
Maverick Investigative Services LLC only hires experienced, current or retired law enforcement personnel. The two founders of our firm are retired law enforcement detectives with extensive training and experience in solving complex, high profile cases. All of our personnel are experts in several investigatory fields to include surveillance operations, people tracking, executive protection, close quarter protection, online/electronic investigations and forensics, fraud investigations, child custody investigations, domestic investigations and corporate investigations (background checks, education verification, etc.)