FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I price cleans based on square footage and adjust as needed. Examples of things in a home that may change the price include the home's layout, amount of rooms, special materials or fixtures in the home, and amount of clutter to name a few. Special projects and some deep or move-in/out cleans may be per hour depending on the clean. I can travel up to 20 miles with no charge but if a clean is farther away, a charge may be added based on mileage.
- What is your typical process for working with a new customer?
We will chat about what you are needing help with in your home. I will ask you some questions so I can get a feel for your home and make sure that I am equipped to take the best care of it. I prefer to do this is messages or text so that I can refer back to it later but I am more than happy to speak on the phone to get the details if you prefer! After I get the details on your home, I like to schedule a walk-through before scheduling a cleaning. A walkthrough helps me get a feel for your home and what it needs and helps us get to know each other a little to see if we are a good fit to work together.
- What education and/or training do you have that relates to your work?
I do not have any formal cleaning education but I did have the pleasure of working for Elliot Hospital in Manchester as an Environmental Service Technician for two years. While working there, I was trained to clean and disinfect many departments including the Operating Rooms, Same Day Surgery Unit, Intensive Care Unit, Post-Anesthesia Care Unit and the Urgent Care Department, as well as many specialized outpatient departments. I believe that the training I received at the hospital helped me gain a detail oriented strategy to cleaning. Cleaning an operating room or recovery unit is a top to bottom thorough clean, and I bring that same style to my move-in/out cleans and the sanitation standards to all of my cleans.