FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our prices are determined by the number of lessons performed. We offer a 10% discount to active military, police, or fire department employees.
- What is your typical process for working with a new customer?
We schedule an in-home assessment to understand the goals of our client with their dog. Once we complete the assessment we suggest how to approach the lessons and schedule.
- What education and/or training do you have that relates to your work?
All trainers are trained by our Master dog trainer. Our Master dog trainer is a former United States Marine K-9 Handler and has trained over 6000 dogs. We also receive on-going training and support from our Master trainer to guide our methods for any unfamiliar behavioral issues we need to address with our clients' dog(s). All franchise owners also attend a yearly conference to stay up to date on training methods.