FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is designed to be fair and transparent. We understand that every home and every client’s needs are different, so we tailor our rates based on the size of your space and the type of cleaning you’re looking for. We believe in delivering value—quality service at a price that makes sense, with no hidden fees or surprises. If you have specific requests, we’re happy to work with you to create a plan that fits both your needs and your budget.
- What is your typical process for working with a new customer?
When we start working with a new customer, we like to begin with a quick chat to understand your needs, preferences, and any specific areas you want us to focus on. From there, we’ll schedule a time that works best for you and provide a clear overview of what to expect during the cleaning. On the first visit, we’ll often do a deeper clean to set a solid foundation, then adjust as needed for regular cleanings. Throughout the process, communication is key—we want to ensure you’re happy with the results every time! It’s all about building trust and making sure we’re delivering exactly what you need.
- What education and/or training do you have that relates to your work?
We bring years of hands-on experience in residential cleaning, and we’ve honed our skills by working with a wide variety of homes and clients. Along the way, we’ve developed an eye for detail, efficient cleaning techniques, and an understanding of the best products to use for different surfaces and needs. We also stay updated on the latest cleaning practices to ensure we’re delivering safe, effective, and high-quality service. Beyond technical skills, our training is rooted in professionalism, trust, and putting our customers first—values we practice every day.