FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When you reach out to us through Thumbtack for an estimate, we will contact you either through text message or a phone call (your preference) to gather the needed details to complete your window cleaning estimate. Pictures of your window cleaning needs are always appreciated.
- What is your typical process for working with a new customer?
I like to meet each customer and get to know their individual needs and expectations for the cleaning. This includes doing a walk around of their home and reviewing the work before we begin. My wife and I are also pet lovers, so we always enjoy getting to know their furry family members.
- What education and/or training do you have that relates to your work?
My wife and I have over 18 years experience in window-cleaning. During this time we have cleaned every imaginable type and height of window, excluding sky-scrapers for obvious reasons.