FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in providing high-quality painting services, and while we may not be the cheapest option on the market, we are confident that our expertise and craftsmanship make us the best choice for your project. Our pricing is competitive and reflective of the quality we deliver. The price we provide is an all-inclusive estimate for your project, covering labor and materials. However, please note that any change orders made after the project begins may affect the final price. To help you save money and time, we recommend that we procure the paint and materials for you. We have established strong relationships with Sherwin-Williams, allowing us to access deep discounts that can ultimately benefit you. We also offer a free on-site estimate when you reach out to us, ensuring you have a clear understanding of the project scope and pricing before we begin. We strive for transparency in our pricing and are committed to delivering exceptional value through our services. If you have any questions or need clarification, feel free to reach out!
- What is your typical process for working with a new customer?
Once you reach out to us, we will contact you to schedule your free estimate. During this initial meeting, we’ll assess your needs and discuss your project in detail. If you choose us for your project, we’ll have you sign our proposal, and then we’ll work together to schedule a convenient time for the work to begin. You will be assigned a dedicated Territory Manager who will be your main point of contact throughout the project. You can reach out to them at any time via text or call, ensuring you always have support and communication. On the day your project starts, your Territory Manager will meet with you and the lead of our painting crew to confirm all project details. Our crew will work diligently, focusing on completing your project efficiently while being respectful of your home or business and minimizing any disruption. Upon completion, we will conduct a final walk-through with you to ensure you are completely satisfied with our work. We believe in our quality, which is why we only ask for final payment once you are happy with the results. We’re dedicated to providing a seamless and positive experience from start to finish!
- What education and/or training do you have that relates to your work?
Our team is well-equipped with a strong educational and professional background that enhances the quality of our painting services. The owner holds college degrees in engineering and has extensive experience as both an engineer and a project manager. This background ensures we are organized, detail-oriented, and capable of managing projects seamlessly from start to finish. Additionally, our lead territory manager brings years of valuable experience from Sherwin-Williams, providing us with exceptional knowledge of best practices, paints, and other covering products. The painters we work with have decades of experience in the field, ensuring meticulous attention to detail and a commitment to delivering the highest quality results for our customers. Together, our team's expertise and dedication set us apart in the industry, allowing us to provide outstanding service and craftsmanship on every project.